• Segway eKickScooter ZT3 Pro

The Segway ZT3 Pro is an advanced eKickScooter ,a personal electric kick scooter featuring dual suspension, traction control and 11-inch tubeless tyres. Theoretical RangeUp to 50 km (15 km/h),Max Speed 32 km/h.

The ZT3 Pro, featuring front dual telescopic suspensions with rear spring suspension, smoothly conquers rough terrain. With our new stability enhancement system SegRide, AirLock and Apple Find My for convenience, it's more than a ride—it's a gateway to great adventures.

• Maximum Range up to 50 km
• Maximum Speed up to 32 km/h
• Maximum Power up to 1600 W
• 11-inch Off-road Tubeless Tyres
• Front Dual Telescopic Suspension with Rear Spring Suspension
• Traction Control System
• Segride™ - Stability Enhancement System
• Apple Find My

Powerful Motor: With a 1600W high-torque brushless motor, the ZT3 Pro reaches speeds up to 32 kmh and conquers inclines up to 25%.
Advanced Suspension: Dual front telescopic suspension and rear spring suspension ensure a smooth ride on any terrain.
Off-Road Tires: 11-inch off-road tubeless tires provide exceptional grip and support, making it perfect for various terrains.
Smart Technology: Features AirLock for automatic locking/unlocking,  and the Segway-Ninebot app for ride customization.
Range and Charging: Offers up to 50km in Eco mode with fast charging technology.

Key Features: 

• RideyLONG- Under identical conditions, RideyLONG technology extends the range by 20, enabling you to ride even further (50km at ECO Mode at 15km/h). 1,600W Max.
• Power- The 1600W high torque brushless motor empowers seamless rides on flat terrain while effortlessly conquering inclines.
• SEGRIDE-Stability at Every Turn- A cutting edge stability system that redefines your ride, offering a seamless blend of stability, control, and comfort.
• Front Dual Telescopic Suspension & Rear Spring Suspension
• Intelligent TCS
• 11-inch All-Terrain Off-Road Tubeless Tyres
• Dual Disc Brake
• Autonomous Locking and Unlocking
• Full Lighting System & 3-Inch Big Dashboard
• Apple Find My

Segway Ninebot ZT3 Pro Electric Scooter – FAQ

What is the maximum speed of the Segway Ninebot ZT3 Pro?

The Segway Ninebot ZT3 Pro has a maximum speed of approximately 32 km/h .

Actual speed may vary depending on rider weight, battery level, road conditions, riding mode, firmware settings and regional configuration.

What is the range of the Segway Ninebot ZT3 Pro?

The Ninebot ZT3 Pro provides approximately 30 km of range when riding at maximum speed under specified test conditions.

Actual riding range depends on speed, rider weight, terrain, temperature, tyre pressure, riding style and the number of starts and stops.

What riding modes does the Ninebot ZT3 Pro have?

The Ninebot ZT3 Pro offers multiple riding modes, including Eco, Drive, Sport and Walk modes.

Riding modes can be changed using the handlebar controls, while supported settings can also be customized through the Segway-Ninebot App.

What age is the Segway Ninebot ZT3 Pro suitable for?

The recommended rider age is approximately 16 to 60 years.

What rider height is recommended for the Ninebot ZT3 Pro?

The recommended rider height is approximately 160–200 cm (5'3"–6'7").

What is the maximum rider weight for the Ninebot ZT3 Pro?

The maximum payload is approximately 120 kg / 265 lbs.

How much does the Ninebot ZT3 Pro weigh?

The Ninebot ZT3 Pro has a net weight of approximately 29.7 kg / 65.5 lbs.

What are the dimensions of the Ninebot ZT3 Pro?

The approximate unfolded dimensions are 1245 × 638 × 1340 mm.

When folded, the approximate dimensions are 1245 × 638 × 645 mm.

Can the Ninebot ZT3 Pro be folded?

Yes. The ZT3 Pro features a folding mechanism with a quick-release lever.

When folded, the stem can be secured to the rear buckle for easier storage and transport.

What motor does the Ninebot ZT3 Pro use?

The Ninebot ZT3 Pro features approximately:

• 650 W nominal motor power
• 1600 W maximum motor power

How powerful is the Ninebot ZT3 Pro?

With up to approximately 1600 W of maximum motor power, the ZT3 Pro is designed to provide strong acceleration and hill-climbing performance for urban and mixed-surface riding.

What battery does the Ninebot ZT3 Pro use?

The Ninebot ZT3 Pro uses a 46.8 V battery system with approximately:

• 597 Wh nominal energy
• 12.75 Ah nominal capacity

How long does the Ninebot ZT3 Pro take to charge?

The approximate charging time is 4 ± 1 hours under the specified charging conditions.

Does the Ninebot ZT3 Pro have battery protection?

Yes. The Battery Management System includes protection against:

• Overvoltage
• Undervoltage
• Short circuit
• Overcurrent
• Over-temperature

What type of tyres does the Ninebot ZT3 Pro use?

The Ninebot ZT3 Pro uses large 11-inch off-road tubeless tyres.

These tyres are designed to provide improved grip and comfort on both normal urban roads and partially unpaved surfaces.

What tyre pressure is recommended for the Ninebot ZT3 Pro?

The recommended tyre pressure is approximately 42–48 psi.

Tyre pressure should be checked regularly for optimum handling, range and tyre life.

Does the Ninebot ZT3 Pro have suspension?

Yes. The Ninebot ZT3 Pro features front and rear suspension:

• Front: Dual telescopic suspension
• Rear: Spring suspension

This suspension setup is designed to improve comfort and stability when riding over uneven surfaces.

What braking system does the Ninebot ZT3 Pro use?

The Ninebot ZT3 Pro features:

• Front disc brake
• Rear disc brake
• Rear electronic brake

This combination provides strong and controlled braking performance.

Can the Ninebot ZT3 Pro climb hills?

The Ninebot ZT3 Pro is rated for a maximum climbing slope of approximately 25% under specified test conditions.

Actual climbing performance depends on rider weight, battery level, speed, tyre pressure and road conditions.

What type of roads can the Ninebot ZT3 Pro be used on?

The Ninebot ZT3 Pro is suitable for mostly smooth roads, normal asphalt and tarmac roads, as well as some partially unpaved roads.

Is the Ninebot ZT3 Pro suitable for off-road riding?

The ZT3 Pro features 11-inch off-road tubeless tyres and front and rear suspension, allowing it to handle some partially unpaved and uneven surfaces.

However, it should still be operated within the manufacturer's recommended terrain and riding conditions.

Is the Ninebot ZT3 Pro waterproof?

The Ninebot ZT3 Pro has an IPX5 water-resistance rating.

This provides protection against water under controlled conditions, but the scooter should not be submerged in water or charged while wet.

Does the Ninebot ZT3 Pro have a headlight and taillight?

Yes. The Ninebot ZT3 Pro includes a front headlight, front position lamp, rear taillight and reflectors for improved visibility.

Does the Ninebot ZT3 Pro have a dashboard display?

Yes. The Ninebot ZT3 Pro features a digital dashboard that displays important riding information such as speed, riding mode, battery level and other vehicle status indicators.

Does the Ninebot ZT3 Pro connect to the Segway-Ninebot App?

Yes. The Ninebot ZT3 Pro supports connection to the Segway-Ninebot App.

The app provides access to supported riding settings, security functions, firmware updates and other smart features.

Can I adjust the start speed through the Segway-Ninebot App?

Yes. For safety, the motor normally engages after the scooter reaches approximately 3 km/h.

The Start Speed can be adjusted through the Segway-Ninebot App.

Does the Ninebot ZT3 Pro have Cruise Control?

Yes. Cruise Control is supported.

When riding above approximately 5 km/h, press and hold the Cruise Control button for two seconds to activate Cruise Control.

Press the button again, use the throttle or squeeze the brake lever to exit Cruise Control.

Does the Ninebot ZT3 Pro have Hill-Hold Assist?

Yes. The Ninebot ZT3 Pro supports Hill-Hold Assist.

When the scooter is completely stopped, Hill-Hold Assist can temporarily lock the driving wheel to help prevent unwanted movement.

The function can be enabled through the Segway-Ninebot App and accessed using the custom button.

Can I customize the buttons on the Ninebot ZT3 Pro?

Yes. The scooter includes a Custom Button that can be configured through the Segway-Ninebot App for supported quick functions.

Does the Ninebot ZT3 Pro support Apple Find My?

Yes. The Ninebot ZT3 Pro supports the Apple Find My network on compatible Apple devices.

This allows the owner to add the scooter to the Find My app and use Apple's Find My network to help locate it.

How many Apple devices can be connected to the Ninebot ZT3 Pro?

The scooter can be connected to up to three iOS devices using the same Apple account.

Can I lock the Ninebot ZT3 Pro through the app?

Yes. The ZT3 Pro supports multiple digital locking functions through the Segway-Ninebot App.

Supported options include Digital CodeLock, Pattern CodeLock and AirLock.

What is Digital CodeLock?

Digital CodeLock allows the rider to set a four-digit password through the Segway-Ninebot App.

The password can then be entered using the scooter's controls before riding.

What is Pattern CodeLock?

Pattern CodeLock allows the rider to set a directional password using the scooter's up, down, left and right controls.

The password can contain approximately 4–8 directional inputs.

What is Segway AirLock on the Ninebot ZT3 Pro?

AirLock allows the scooter to recognize the owner's connected Bluetooth mobile device when it is nearby.

Once configured in the Segway-Ninebot App, it provides a more convenient way to unlock and access the scooter.

Does the Ninebot ZT3 Pro have an anti-theft movement alert?

Yes. The Abnormal Movement Alert can be enabled through the Segway-Ninebot App.

If the scooter detects abnormal movement while powered off, it can sound an alert, lock the driving wheel and flash its lights.

Can the firmware of the Ninebot ZT3 Pro be updated?

Yes. The owner can update the scooter's firmware after connecting it to the Segway-Ninebot App.

What happens if the battery is left unused for a long time?

If the battery level is below 30% and the scooter remains powered off for approximately seven consecutive days, the battery may enter sleep mode.

If this happens, connect the charger for approximately three seconds to reactivate the battery.

What temperature can the Ninebot ZT3 Pro be used in?

The recommended operating temperature is approximately -10°C to 40°C.

The recommended storage temperature is approximately -10°C to 50°C.

The recommended charging ambient temperature is approximately 0°C to 55°C.

Does the Ninebot ZT3 Pro have a bell?

Yes. The Ninebot ZT3 Pro includes a handlebar bell.

Does the Ninebot ZT3 Pro have a kickstand?

Yes. The scooter has a built-in kickstand for convenient parking.

Can I install a phone holder on the Ninebot ZT3 Pro?

Yes. An original compatible phone holder is available for the Ninebot ZT3 Pro.

The phone holder is sold separately and can be installed in the designated mounting position.

Can I install a seat on the Ninebot ZT3 Pro?

Yes. An original compatible seat is available for the Ninebot ZT3 Pro.

The seat is sold separately and is not included with the scooter.

What other accessories are available for the Ninebot ZT3 Pro?

Original compatible accessories shown in the product manual include:

• Phone Holder
• Storage Kit
• Rear-view Mirror
• Seat
• Front Basket Kit

These accessories are sold separately.

Is the Ninebot ZT3 Pro suitable for daily commuting?

Yes. With a maximum speed of approximately 40 km/h, a 597 Wh battery, 11-inch off-road tubeless tyres, front and rear suspension, powerful braking and smart app functions, the ZT3 Pro is suitable for everyday urban commuting and mixed-surface riding.

Is the Ninebot ZT3 Pro suitable for heavier riders?

The ZT3 Pro supports a maximum payload of approximately 120 kg, making it suitable for a wide range of adult riders.

Higher rider weight may reduce acceleration, hill-climbing performance and riding range.

Is the Ninebot ZT3 Pro suitable for beginners?

Yes. The ZT3 Pro offers multiple riding modes and adjustable riding settings, allowing less experienced riders to start with lower-speed settings and progress as they gain confidence.

What protective equipment should I wear when riding the Ninebot ZT3 Pro?

Segway recommends wearing a properly fitted helmet, elbow pads and knee pads while riding.

Can I test ride the Ninebot ZT3 Pro before purchasing?

Yes. If you are not sure whether the Ninebot ZT3 Pro is suitable for you, we recommend visiting us for a test ride before purchasing.

This allows you to check the scooter's size, acceleration, braking, suspension, riding position and overall comfort in person.

How long is the warranty and what is covered?

The Ninebot ZT3 Pro comes with a 12-month warranty.

The warranty covers eligible defects in materials or workmanship under normal use. Please refer to our Warranty Policy for full coverage, exclusions and warranty claim procedures.

Do you offer delivery, and can I pick up the Ninebot ZT3 Pro directly?

Yes. We offer free delivery within the UAE.

You are also welcome to visit us and collect the Ninebot ZT3 Pro directly from our location.

At uae-scooters, we are committed to providing a seamless and reliable shipping experience for our valuable customers in the UAE and internationally. Please read our shipping policy carefully to understand the shipping methods, delivery timeframes, shipping costs, and other important details.

Shipping Methods: We offer the following shipping methods:

• Standard Shipping: This is our default shipping method for all orders. It is available for both domestic and international shipments.
• Expedited Shipping:Only available in Dubai-Sharjah-Ajman-will be delivered on the same business day.

Shipping Costs: Domestic UAE 

• Standard Delivery: Free for all orders 
• Expedited Shipping: 100 AED Per Order(Dubai-Sharjah-Ajman)

Delivery Timeframes:

For standard shipping within the UAE (all cities except rural areas):

• Orders placed before 4 pm will be delivered the next business day.

For Expedited Shipping within Dubai -Sharjah-Ajman will be delivered on the same business day.

Order Processing and Tracking:

After placing an order, please allow one working day for order processing and packing, except on public holidays. You will receive a confirmation email once your order is confirmed. When your package is ready to ship, we will send you a shipping confirmation email that includes the tracking number. You can use the tracking number to monitor the progress of your shipment.

 International Shipping:

We also offer international shipping to select countries. Please find the shipping timing and fees for specific destinations below:

KSA (Saudi Arabia):

Standard Shipping Fees:

• SAR 370 for orders weighing 0–50 KG
• SAR 790 for orders weighing 50–80 KG
• SAR 1,470 for orders weighing 80–120 KG
• SAR 1,830 for orders weighing over 120 KG

Estimated Delivery Time:

• 3–8 working days — Major cities including Riyadh, Dammam, Jeddah, Madina, Makkah, and Al Qasim.
• 9–11 working days — Remote or extended delivery areas may require additional transit time.

Important Shipping Information:

Shipping rates shown above are estimated and may vary slightly at checkout due to currency conversion.

Additional shipping charges may apply to rural, remote, or extended delivery areas. If an additional charge is required for your delivery address, our team will contact you before dispatch.

All deliveries are handled through our verified logistics partners, with tracking provided where available.

Oman:

• Delivery Time:
  Estimated delivery time based on customer locations
  All destinations: 2-10 business days
  .
• Shipping Fees: AED 250.00 for packages weighing 0-50kg, AED 350.00 per package for packages weighing above 50kg. 

Egypt :

• Delivery Time: 11-15 working days for products weighing less than 2kg, 11-31 working days for products weighing more than 2kg.
• Shipping Fees: AED 150 for packages weighing 0-1kg, AED 550.00 per box of scooters.

Kuwait:

• Delivery Time: 10-20 days by land.
• Shipping Fees: AED 150.00 for packages weighing 0-5kg, AED 350.00 per package for packages weighing above 5kg. 

Bahrain, Qatar:

• Delivery Time: 
  Estimated delivery time based on customer locations
  All destinations: 3-19 business days
• Shipping Fees: AED 250.00 per package for packages weighing above 0-50kg. AED 400.00 per package for packages weighing above 50kg. 

Please note that all international shipping timeframes are approximate and subject to customs clearance and other factors beyond our control.

If you have any questions or require further assistance regarding shipping, please don't hesitate to contact our customer support team. We are here to help!

Working hours: 9 am–7:30 pm, Monday to Saturday 

Mob&Whatsapp:+971585639966

Email: riding@uae-scooters.com

Warranty Policy

12-Month Warranty

All new products purchased from UAE-Scooters come with a 12-month limited warranty, unless otherwise stated on the product page.

The warranty covers eligible defects in materials or workmanship under normal use during the warranty period.

Warranty Start Date

The warranty period begins on the date of delivery or the date of collection, depending on how the order is received.

Customers should keep their invoice, order confirmation, or other proof of purchase for warranty verification.

What Is Covered by the Warranty?

The warranty covers defects in materials or workmanship that occur under normal and intended use during the warranty period.

If a fault is confirmed to be covered under warranty, UAE-Scooters will repair or replace the defective part or product, where appropriate, at no repair cost to the customer.

What Is Not Covered by the Warranty?

The warranty does not cover damage, faults, or wear caused by normal wear and tear, misuse, accidents, improper use, or external factors.

The following are specifically excluded from warranty coverage:

• Flat tyres or punctures
• Brake pads and other normal wear-and-tear parts
• Water damage
• Crash or accident damage
• Intentional damage
• Damage caused by pushing the product beyond its designed limits
• Burnt controllers, wiring, motors, or electrical components caused by excessive or continuous acceleration, overloading, or improper use
• Misuse or improper operation
• Lack of maintenance
• Improper storage
• Exceeding the stated rider or weight limit
• Damage caused by unauthorised repair or servicing
• Repairs carried out by third parties without prior approval from UAE-Scooters
• Attempts to repair the product at home where such repairs cause or contribute to the fault
• Attempts to flash, modify, reset, unlock, or alter the product's software or firmware
• Any modifications, upgrades, or alterations not recommended or approved by UAE-Scooters
• Damage resulting from the use of non-approved parts, accessories, chargers, batteries, or components

Unauthorised Modifications and Repairs

Any unauthorised modification, firmware alteration, repair, upgrade, or servicing by a third party may void the warranty if it causes or contributes to the reported fault.

Customers should contact UAE-Scooters before arranging any third-party repair or modification.

Return Shipping Costs for Warranty Service

For approved warranty claims, shipping responsibility is as follows:

• Within the first 30 days: UAE-Scooters will cover the reasonable return shipping cost for the warranty service.
• After 30 days: The customer is responsible for return shipping costs to UAE-Scooters.

Any delivery or collection arrangements must be confirmed with our customer service team before the product is sent.

Warranty Repairs and Replacements

For faults confirmed to be covered under warranty, the product or defective component will be repaired at no repair cost to the customer.

Where repair is not practical, UAE-Scooters may replace the defective component or product at its discretion.

For faults that are not covered by warranty, the customer will be responsible for any applicable repair, parts, labour, collection, and shipping costs.

A quotation may be provided before non-warranty repair work begins.

Warranty on Replacement Products or Parts

A replacement product or replacement part does not restart or extend the original warranty period.

Any replacement product or part will be covered only for the remaining period of the original warranty.

How to Make a Warranty Claim

To submit a warranty claim, please contact our customer service team by email:

riding@uae-scooters.com

Please include the following information:

• Your invoice, order number, or proof of purchase
• Your name and contact details
• Product model
• A clear description of the issue
• Photos showing the product and the fault
• Video evidence where necessary to demonstrate the issue

Once your claim is received, the UAE-Scooters support team may contact you for additional information, troubleshooting, photos, videos, serial numbers, or diagnostic details.

Warranty claims should be submitted by email rather than by telephone, as photos, videos, and written information are normally required in order to assess the claim properly and provide a faster resolution.

Inspection and Diagnosis

UAE-Scooters may require the product to be inspected before confirming whether the issue is covered under warranty.

If inspection shows that the fault is caused by misuse, accidental damage, water damage, unauthorised modification, improper maintenance, or another excluded condition, the claim may be treated as a non-warranty repair.

Any applicable repair or service charges will be communicated to the customer before chargeable work is carried out.

Customer Responsibilities

Customers are responsible for using, storing, charging, and maintaining the product according to the manufacturer's instructions.

Failure to follow the manufacturer's operating, maintenance, charging, storage, or safety instructions may affect warranty eligibility where such failure causes or contributes to the fault.

Proof of Purchase

A valid invoice, order confirmation, or other acceptable proof of purchase may be required before warranty service can be provided.

UAE-Scooters reserves the right to verify the purchase date and product serial number.

Important Disclaimer

This warranty is limited to defects in materials and workmanship under normal use.

It does not cover normal wear and tear, consumable items, accidental damage, misuse, water damage, overloading, unauthorised repair, firmware modification, or other excluded conditions listed above.

Nothing in this warranty policy is intended to limit any mandatory consumer rights that may apply under UAE law.