Powerful 48V/21AH Battery and 1500W Motor

Equipped with a 48V/21AH battery and a powerful 1500W motor, the Kugoo Wish 01 provides great power and motivation for your outdoor explorations. Whether you’re conquering city streets or blazing new trails, you’re sure to have an exhilarating ride.

All-Terrain Dominance

Equipped with a 14-inch front tyre and a 12-inch rear tyre for unmatched traction and control, the Kugoo Wish 01’s strong grip provides plenty of security as you ride, ensuring that you can confidently tackle any terrain and enjoy your ride without limitations.

Hydraulic Brakes

The Kugoo Wish 01 features hydraulic brakes for responsive stopping power, giving you complete control over your journey.

Blazing Speed and Excellent Extended Range

This electric bike allows you to experience the thrill of speed at up to 55 kilometres per hour. Whether you’re riding through the city or looking for a thrill on the open road, the Kugoo Wish 01 is designed for speed enthusiasts. The Kugoo Wish 01 not only offers excellent riding speed, it also has a great endurance. It can travel 40-50 kilometres on a single charge. No need to worry about frequent charging, you can explore further and have more fun.

Note

This product does not have the CoC Certificate and ABE Certificate.

Please read the local regulations about the electric bike before purchasing this product.

Please read the following “warranty & return terms” before purchasing this product.

Please wear a helmet and protective tools while driving an electric bike to ensure safe driving.

For safety reasons, please do not ride on rainy days or soak the electric bike.

Please charge the electric bike regularly in winter. It is recommended to charge it once a week to avoid damaging the battery.

Attention!

The weight and package size of this product is too large for the regular logistics channels to deliver this product, so special logistics channels will be arranged to deliver the package. If you are living in a remote area, there might be some additional shipping costs that will be charged. We hope you understand and apologize for any inconvenience caused.

At uae-scooters, we are committed to providing a seamless and reliable shipping experience for our valuable customers in the UAE and internationally. Please read our shipping policy carefully to understand the shipping methods, delivery timeframes, shipping costs, and other important details.

Shipping Methods: We offer the following shipping methods:

• Standard Shipping: This is our default shipping method for all orders. It is available for both domestic and international shipments.
• Expedited Shipping:Only available in Dubai-Sharjah-Ajman-will be delivered on the same business day.

Shipping Costs: Domestic UAE 

• Standard Delivery: Free for all orders. 
• Expedited Shipping: 80 AED Per Order(Dubai-Sharjah-Ajman)

Delivery Timeframes:

For standard shipping within the UAE (all cities except rural areas):

• Orders placed before 4 pm will be delivered the next business day.

For Expedited Shipping within Dubai -Sharjah-Ajman will be delivered on the same business day.

Order Processing and Tracking:

After placing an order, please allow one working day for order processing and packing, except on public holidays. You will receive a confirmation email once your order is confirmed. When your package is ready to ship, we will send you a shipping confirmation email that includes the tracking number. You can use the tracking number to monitor the progress of your shipment.

 International Shipping:

We also offer international shipping to select countries. Please find the shipping timing and fees for specific destinations below:

Oman:

• Delivery Time: 3-15 days by land.
• Shipping Fees: AED 150.00 for packages weighing 0-5kg, AED 350.00 per package for packages weighing above 5kg. 

Egypt :

• Delivery Time: 3-8 working days for products weighing less than 2kg, 7-14 working days for products weighing more than 2kg.
• Shipping Fees: AED 150 for packages weighing 0-1kg, AED 550.00 per box of scooters.

KSA (Saudi Arabia):

• Delivery Time: 3-5 working days for products weighing less than 2kg, 7-14 working days for products weighing more than 2kg.
• Shipping Fees: AED 150 for packages weighing 0-1kg, AED 550.00 per box of scooters.

Kuwait:

• Delivery Time: 10-20 days by land.
• Shipping Fees: AED 150.00 for packages weighing 0-5kg, AED 350.00 per package for packages weighing above 5kg. 

Bahrain, Qatar:

• Delivery Time: 7-20 days by land.
• Shipping Fees: AED 150.00 for packages weighing 0-5kg, AED 450.00 per package for packages weighing above 5kg. 

Please note that all international shipping timeframes are approximate and subject to customs clearance and other factors beyond our control.

If you have any questions or require further assistance regarding shipping, please don't hesitate to contact our customer support team. We are here to help!

Working hours: 9 am–7:30 pm, Monday to Saturday 

Mob&Whatsapp:+971585639966

Email: riding@uae-scooters.com

12-Month Warranty
All new products come with a 12-month warranty.

Warranty Start Date
The warranty starts on the delivery date or collection date.

What is covered by the warranty?

The warranty covers any defects in material or workmanship under normal use during the Warranty Period.

Exclusions

The warranty does not cover:

• Flat tires, brake pads, water damage, crashes ,intentional damage( pushing the product beyond its limits (burnt control boards/wires and/or motor due to excessive on-going acceleration),)
•  Misuse,Lack of maintenance or improper storage.
• Exceeding weight limits
• Repair from unauthorised third-party without the consent from UAE-scooters or attempts to repair the product at home
•  attempts to ‘flash’ or reset a product’s software/firmware
• Any modifications or upgrades not recommended by uae-scooters

Return Shipping Costs For Service

• Within 90 days: Uae-scooters covers return shipping.
• After 90 days: Customer covers Return shipping costs.

Replacement and Repairs

• Covered issues: Product repaired at no cost.
• Non-covered issues: Customer pays for shipping and repairs.

Warranty on Replacements

• The warranty does not reset with replacements. Replacement parts are covered for the remainder of the original warranty period.

How to making a warranty claim?

To make a warranty claim ,please contact our customer service by email -riding@uae-scooters.com and attach your invoice or proof of purchase with details of their issue, along with pictures and videos as evidence of a fault.The Customer will be contacted by the Uae-scooters support team to discuss the issue in more depth. Warranty claims cannot be reported through the phone as it is essential to receive all the media files mentioned above for a prompt resolution.

Disclaimer: The Warranty policy applies only in UAE. International order does not apply