KSA Shipping & Delivery

Important Notice

Only products marked with the “From Riyadh — Directly Fulfilled” label (see image above) qualify for the delivery time and fees listed on this page.

Products without this label are shipped from our UAE Fulfillment Center and typically require up to 10-15 working days for delivery across KSA.

Standard Shipping Fees

🚚 Major Cities

AED 350.00 per box (0–50 KG)
Applicable to: Riyadh, Dammam, Jeddah, Madina, Makkah, Al Qasim, and Jubail.

🚚 Rural Cities

AED 550.00 per box (0–50 KG)
Applicable to: Abha, Noem, and Turaif.

📦 Detailed Rate by Weight

⚙️ Each box includes secure packaging and insurance coverage for your scooter during transit.

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Estimated Delivery Time

• 1 – 3 Working Days
  Delivery to: Riyadh, Dammam, Jeddah, Madina, Makkah, and Al Qasim.

• 3 – 5 Working Days
  Delivery to: Jubail, Abha, Noem, and Turaif.

🕐 Delivery time may vary slightly during public holidays or peak logistics periods.

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Cash on Delivery (COD)

• COD service is available for Riyadh only.

• Orders require a confirmation call or WhatsApp message before dispatch.

• A 5% handling fee applies to the total order amount.

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Tracking & Partner Logistics

• All orders are handled by verified logistics partners with real-time tracking.

• Customers will receive a tracking link via WhatsApp or email once the order is dispatched.

• Doorstep delivery is available for all cities within KSA.

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Additional Notes

• Shipping fees are charged per box (standard 0–50 kg package size).

• Orders with multiple scooters will be split into separate shipments for safe handling.

• In case of damaged or missing items, please contact our customer service within 24 hours of delivery.

• Our team strives to ensure fast delivery and maximum product safety.

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Customer Support (KSA Orders)

📞 +971 585 639 966 (WhatsApp available)
📧 riding@uae-scooters.com

🕐 Available Monday – Saturday, 9 AM – 6 PM (GMT +4)

For any shipping or delivery inquiries:
📞 +971 585 639 966 | 📧 riding@uae-scooters.com

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📦 More Charging & Handling Details

• Lithium-battery scooters are packed in compliance with air and road transport safety standards.

• All scooters are non-assembled in their original boxes — assembly by the customer is required upon delivery.

• Extra charges may apply for heavy-duty models (> 50 kg) or remote delivery locations.

• Customs clearance is fully managed by our partner logistics team — no additional customer action required.