Segway Ninebot Electric KickScooter MAX G3
Описание
Описание
Segway Ninebot MAX G3
Smart Navigation & Display | Stability Enhancement System | Flash Charge
Building on a legacy of innovation and excellence, the all-new Segway Ninebot MAX G3 is the latest evolution of our flagship eKickScooter, engineered for teens and adults who demand premium performance, advanced technology, and an exceptional riding experience.
Powered by a robust 2,000W motor, the MAX G3 delivers speeds of up to 28 mph (45 km/h) and an impressive range of up to 50 km with SegRange technology. Whether you're commuting through the city, exploring new routes, or enjoying everyday rides, the MAX G3 delivers the perfect balance of power, range, comfort, and excitement.
Equipped with cutting-edge smart features—including Air Lock, a Smart TFT Display, Smart Navigation, and the Stability Enhancement System—the MAX G3 takes electric scooter technology to the next level.
With its advanced performance, intelligent features, and premium design, the Segway Ninebot MAX G3 sets a new standard for eKickScooters, delivering maximum potential, maximum thrill, and maximum performance.
[1] Max. Climbing Slope: Tested with 70% (±10%) battery capacity, a 75 kg (165 lbs) load, and a speed of 15 km/h (9.3 mph) while climbing a 10 m-long slope. The speed must remain above 6 km/h (3.7 mph) while passing through the slope.
[2] Range at Max. Speed: Tested with a fully charged new battery, a load of 75 ± 5 kg (165 ± 11 lbs), an ambient temperature of 25 ± 5°C (77 ± 9°F), wind speed ≤3 m/s, atmospheric pressure of 86–106 kPa, and on a flat paved surface. The scooter is operated at full throttle in Sport Mode until the battery is depleted and the vehicle can no longer operate.
Actual range may vary depending on multiple factors, including rider weight, ambient temperature, road conditions, riding speed, tire pressure, and riding habits such as acceleration, deceleration, and use of the energy recovery function.
[3] Max. Speed: Tested with a fully charged battery and a 75 kg (165 lbs) load on a paved surface.
[4] Range by Speed Mode: Tested with a fully charged new battery, a load of 75 ± 5 kg (165 ± 11 lbs), an ambient temperature of 25 ± 5°C (77 ± 9°F), wind speed ≤3 m/s, atmospheric pressure of 86–106 kPa, and on a flat paved surface. The scooter is operated at full throttle in each available speed mode until the battery is depleted and the vehicle can no longer operate.
Actual range may vary depending on multiple factors, including rider weight, ambient temperature, road conditions, riding speed, tire pressure, and riding habits such as acceleration, deceleration, and use of the energy recovery function.
[5] Single Charging Time: Tested using the AC charging cable included in the package with a 220V power supply at an ambient temperature of 20–25°C (77–86°F).
[6] Dual Charging Time: Tested using the included AC charging cable together with the Ninebot Adaptor (sold separately, Model: NBW54D601D3D), connected simultaneously to a 220V power supply at an ambient temperature of 20–25°C (77–86°F).
[7] Navigation: Navigation is available free of charge during the first year. In partnership with HERE, Segway is continuously working to improve navigation and directions for eKickScooters. Navigation should not be relied upon as the sole source of driving guidance. Riders must always remain alert and adjust their route or riding behaviour according to real-time road conditions and applicable local traffic laws and regulations. The rider remains fully responsible for safe operation of the vehicle while using the navigation feature. Navigation requires the eKickScooter to be connected to a smartphone and may not be available in certain regions. Please refer to the official regional coverage information for details.
[8] Apple Find My: The eKickScooter can be connected to the Apple Find My network and paired through the Find My app, allowing users to locate the vehicle using an iPhone, iPad, Mac, or the Find Items app on Apple Watch. For optimal compatibility, the latest versions of iOS, iPadOS, or macOS are recommended. Apple Watch functionality requires the latest version of watchOS. Supported Apple devices include those running iOS 14.5, iPad OS 14.5, or macOS Big Sur 11.1 and later. Apple, Apple Find My, Apple Watch, Find My, iPhone, iPad, iPad OS, Mac, macOS, and watch OS are trademarks of Apple Inc. iOS is a trademark of Cisco and is used under license.
[9] IP Rating: The product is rated IPX6 for water resistance in accordance with IEC Standard 60529 and has been tested under controlled conditions against high-pressure water streams from any direction. Do not charge the eKickScooter when it is wet or in a damp environment. Damage caused by immersion in liquid is not covered under warranty.
[10] Testing & Durability:
Frame Load Fatigue Test: Conducted in a controlled laboratory environment at 25°C, applying alternating vertical forces ranging from 500N to 3000N for 500,000 cycles.
Random Vibration Test: Conducted in a controlled laboratory environment at 25°C, simulating approximately 20,000 km of random vibration under a 100 kg load.
Dynamic Fatigue Test: In accordance with EN17128 standards, the standard test mileage is 25 km, while the MAX G3 E achieves 200 km, equivalent to 800% of the standard requirement.
Frame Static Load Test: In accordance with EN17128 standards, the standard test load is 2500N, while the MAX G3 E is tested at 7000N, equivalent to 280% of the standard requirement.
Laboratory test data is provided for reference only. All durability, vibration, load, and fatigue tests are conducted under controlled laboratory conditions and do not directly represent real-world road conditions. Actual product lifespan may vary depending on riding style, road conditions, rider weight, weather, environmental conditions, and maintenance practices. Laboratory test results should not be interpreted as a guaranteed real-world riding lifespan.
[11] Storage & Charging Temperature: Store the E-Kick Scooter in an appropriate environment where the ambient temperature is not below -10°C (14°F). If the storage temperature is below 0°C (32°F), allow the E-Kick Scooter to warm up in an environment above 5°C (41°F) before charging.
FAQs
FAQs
Segway Ninebot MAX G3 Electric Scooter – FAQ
What is the maximum speed of the Segway Ninebot MAX G3?
The Segway Ninebot MAX G3 can reach a maximum speed of up to approximately 40 km/h on supported versions and configurations.
Some versions may have a lower factory speed setting, and the available maximum speed can vary depending on the regional version, firmware and Segway Mobility App settings.
Can the Ninebot MAX G3 reach 40 km/h?
Yes. On supported versions, the MAX G3 can reach approximately 40 km/h after the appropriate Sport Mode speed setting is enabled through the Segway Mobility App.
Regional speed restrictions and firmware settings may affect the available maximum speed.
What is the maximum range of the Ninebot MAX G3?
The Ninebot MAX G3 can provide up to approximately 50 km of riding range under suitable conditions.
Actual riding range depends on speed, rider weight, terrain, temperature, tyre pressure, riding style and the number of starts and stops.
How far can the Ninebot MAX G3 travel in different riding modes?
Approximate riding range can vary significantly according to speed:
- Eco Mode at around 15 km/h: up to approximately 50 km
- Drive Mode at around 25 km/h: up to approximately 40 km
- Sport Mode at around 32 km/h: up to approximately 30 km
- Sport Mode at around 40 km/h: up to approximately 25 km
These figures are approximate and actual range will vary according to riding conditions.
What riding modes does the Ninebot MAX G3 have?
The MAX G3 offers multiple riding modes designed for different riding situations, including Eco, Drive and Sport modes.
Available speed limits and customizable settings may vary depending on firmware and regional configuration.
Can I adjust the speed of the Ninebot MAX G3 through the Segway Mobility App?
Yes. Supported versions of the Ninebot MAX G3 allow riding settings and Sport Mode speed to be customized through the Segway Mobility App.
Available speed settings may vary according to regional regulations, firmware and product version.
What is the maximum rider weight for the Ninebot MAX G3?
The maximum payload is approximately 130 kg / 286 lbs.
What age is the Ninebot MAX G3 suitable for?
The recommended rider age is approximately 16 to 55 years.
Riders should also comply with applicable local laws and regulations regarding electric scooter use.
What rider height is recommended for the Ninebot MAX G3?
The recommended rider height is approximately 160 cm and above.
How much does the Ninebot MAX G3 weigh?
The Ninebot MAX G3 has a net weight of approximately 24.6 kg / 54.2 lbs.
What are the dimensions of the Ninebot MAX G3?
The approximate unfolded dimensions are 1218 × 590 × 1299 mm.
When folded, the approximate dimensions are 1218 × 590 × 592 mm.
Can the Ninebot MAX G3 be folded?
Yes. The Ninebot MAX G3 features a folding design, making it easier to store or transport when not in use.
What motor does the Ninebot MAX G3 use?
The Ninebot MAX G3 delivers up to approximately 2000 W of maximum motor power.
Nominal motor output can vary depending on the specific regional version of the scooter.
How powerful is the Ninebot MAX G3?
With up to approximately 2000 W of maximum power, the MAX G3 is designed to provide strong acceleration and improved hill-climbing performance for urban riding.
What battery does the Ninebot MAX G3 use?
The Ninebot MAX G3 uses a 46.8 V battery system with approximately:
- 459 Wh nominal energy
- 12.75 Ah nominal capacity
How long does the Ninebot MAX G3 take to charge?
Using the standard charging method, charging takes approximately 3.5 hours.
With the supported dual-charging setup and compatible additional charger, charging time can be reduced to approximately 2.5 hours.
Does the Ninebot MAX G3 support fast or dual charging?
Yes. The MAX G3 supports a faster dual-charging configuration when used with the appropriate compatible Segway charger.
The additional charger may need to be purchased separately.
Does the Ninebot MAX G3 have a Battery Management System?
Yes. The MAX G3 features an advanced Battery Management System designed to monitor and protect the battery.
Functions include:
- Charge Time Tracking
- Smart Charge Scheduling
- Battery Health Monitoring
- Short Circuit Protection
- Overcurrent Protection
- Temperature Protection
- Overcharging Protection
- Under Voltage Protection
- Over-discharge Protection
- Customizable Charging Limit
Is the battery of the Ninebot MAX G3 water resistant?
The battery pack is designed with a high level of water resistance and is rated up to IPX7 according to the product specifications.
The scooter itself should still never be submerged in water.
Is the Ninebot MAX G3 waterproof?
The Ninebot MAX G3 has an IPX6 water-resistance rating.
This provides protection against high-pressure water streams under controlled test conditions.
However, the scooter should not be submerged in water and should not be charged while wet or in a moist environment.
What type of tyres does the Ninebot MAX G3 use?
The Ninebot MAX G3 uses large 11-inch tubeless self-sealing tyres.
These tyres are designed to improve riding comfort and reduce inconvenience caused by small punctures.
What tyre pressure is recommended for the Ninebot MAX G3?
The recommended tyre pressure is approximately 42–48 psi.
Tyre pressure should be checked regularly for optimum range, handling and tyre life.
Does the Ninebot MAX G3 have suspension?
Yes. The MAX G3 features an advanced front and rear hydraulic suspension system.
- Front: Twin-tube hydraulic shock absorber
- Rear: Dual hydraulic shock absorbers
This suspension setup is designed to provide improved comfort and stability on uneven urban roads.
What braking system does the Ninebot MAX G3 use?
The Ninebot MAX G3 uses front and rear disc brakes.
The dual-disc braking system provides strong and controlled braking performance for everyday riding.
Can the Ninebot MAX G3 climb hills?
The Ninebot MAX G3 is rated for a maximum climbing slope of approximately 30% under specified test conditions.
Actual climbing performance depends on rider weight, battery level, speed, tyre pressure and road conditions.
What type of roads can the Ninebot MAX G3 be used on?
The MAX G3 is designed primarily for smooth roads, normal asphalt and tarmac roads, while also being capable of handling some partially unpaved surfaces.
Does the Ninebot MAX G3 have SegRide stability enhancement?
Yes. The Ninebot MAX G3 features SegRide riding stability technology designed to improve control, handling and riding confidence.
Does the Ninebot MAX G3 have Traction Control System (TCS)?
Yes. The Ninebot MAX G3 is equipped with Traction Control System (TCS).
TCS is designed to help improve traction and stability on surfaces where wheel slip may occur.
Does the Ninebot MAX G3 support Apple Find My?
Yes. The Ninebot MAX G3 supports Apple Find My on compatible Apple devices.
This allows the scooter to be added to the Find My network to help the owner locate it.
Does the Ninebot MAX G3 connect to the Segway Mobility App?
Yes. The Ninebot MAX G3 supports connection to the Segway Mobility App.
The app can be used to access supported riding settings, scooter information and other smart functions.
What type of display does the Ninebot MAX G3 have?
The Ninebot MAX G3 features a 2.4-inch TFT full-colour display.
The display provides important riding information in a clear and easy-to-read format.
Does the Ninebot MAX G3 have turn indicators?
Yes. The Ninebot MAX G3 features integrated front and rear turn indicators to improve visibility when changing direction.
Does the Ninebot MAX G3 have a brake light?
Yes. The MAX G3 is equipped with a rear brake light to improve visibility to other road users when braking.
Does the Ninebot MAX G3 have a headlight?
Yes. The Ninebot MAX G3 features a front headlight rated at approximately 6 W for improved visibility during low-light riding conditions.
What temperature can the Ninebot MAX G3 be used in?
The recommended operating temperature is approximately -10°C to 40°C.
The recommended storage temperature is approximately -10°C to 50°C.
The recommended charging ambient temperature is approximately 0°C to 55°C.
Is the Ninebot MAX G3 suitable for daily commuting?
Yes. With up to approximately 40 km/h maximum speed on supported versions, up to approximately 50 km of practical maximum range, 11-inch self-sealing tyres, hydraulic suspension, dual disc brakes, TCS and smart app connectivity, the MAX G3 is well suited for everyday urban commuting.
Is the Ninebot MAX G3 suitable for longer rides?
Yes. The 459 Wh battery, multiple riding modes and comfortable hydraulic suspension make the MAX G3 a strong option for riders who need longer daily journeys.
For maximum range, riding at lower speeds will normally provide significantly greater distance than continuous high-speed riding.
Is the Ninebot MAX G3 suitable for heavier riders?
The MAX G3 supports a maximum payload of approximately 130 kg, making it suitable for a wide range of adult riders.
Higher rider weight may reduce acceleration, hill-climbing performance and riding range.
Is the Ninebot MAX G3 suitable for beginners?
Yes. The MAX G3 offers different riding modes, allowing less experienced riders to begin with a lower-speed mode before moving to faster settings as they gain confidence.
What protective equipment should I wear when riding the Ninebot MAX G3?
We recommend wearing a properly fitted helmet and appropriate protective equipment such as knee pads, elbow pads and closed-toe shoes.
Can I test ride the Ninebot MAX G3 before purchasing?
Yes. If you are not sure whether the Ninebot MAX G3 is suitable for you, we recommend visiting us for a test ride before purchasing.
This allows you to check the scooter's size, acceleration, braking, suspension, riding position and overall comfort in person.
How long is the warranty and what is covered?
The Ninebot MAX G3 comes with a 12-month warranty.
The warranty covers eligible defects in materials or workmanship under normal use. Please refer to our Warranty Policy for full coverage, exclusions and warranty claim procedures.
Do you offer delivery, and can I pick up the Ninebot MAX G3 directly?
Yes. We offer free delivery within the UAE.
You are also welcome to visit us and collect the Ninebot MAX G3 directly from our location.
Specifications
Specifications
General Specifications
- Product Name: Segway eKickScooter Ninebot MAX G3
- Recommended Age: 16–55 years
- Required Height: 160 cm+
- Net Weight: Approx. 24.6 kg (54.2 lbs)
- Max. Payload: 130 kg (286 lbs)
- Insurance Plate Holder: Yes
Dimensions & Folding
- Expanded Size (L × W × H): Approx. 1218 × 590 × 1299 mm (48 × 23.2 × 51.1 in)
- Folded Size (L × W × H): Approx. 1218 × 590 × 592 mm (48 × 23.2 × 23.3 in)
- Folding Mechanism: Easy 1-step folding (requires hand)
Performance & Speed
- Max. Speed: Approx. 40 km/h (24.8 mph)
- Range at Max. Speed – SPORT: Approx. 30 km (18.6 miles)
- Range at Max. Speed – DRIVE: Approx. 40 km (24.8 miles)
- Range at Max. Speed – ECO: Approx. 50 km (31 miles)
- Max. Climbing Slope: Approx. 30%
- Traversable Terrain: Partial unpaved roads, and mostly smooth roads or normal asphalt, tarmac roads
- Operating Temperature: -10°C to 40°C (14°F to 104°F)
- Storage Temperature: -10°C to 50°C (14°F to 122°F)
- Wheel Drive: Rear Wheel Drive
Motor
- Nominal Power: 700 W
- Max. Power: 2000 W
Battery Pack
- Nominal Voltage: 46.8 V
- Max. Charging Voltage: 54.6 V
- Nominal Energy: 459 Wh
- Nominal Capacity: 12.75 Ah
- Charging Ambient Temperature: 0–55°C (32–131°F)
- Charging Duration (Single): Approx. 3.5 h
- Charging Duration (Dual): Approx. 2.5 h
- Battery Pack IP Rating: IPX7
Battery Management System
- Charge Time Tracking: Yes
- Smart Charge Scheduling: Yes
- Battery Health Monitoring: Yes
- Short Circuit Protection: Yes
- Overcurrent Protection: Yes
- Temperature Protection: Yes
- Overcharging Protection: Yes
- Under Voltage Protection: Yes
- Over-discharging Protection: Yes
- Customizable Charging Limit: Yes
Charger
- Type: Built-in
- Input Voltage: 100–240 V ~ 50–60 Hz
- Nominal Output: 53.6 V ⎓ 3.9 A MAX
- Max. Output: 54.6 V
- Rated Output Power: 209.04 W
Tyres
- Size: 11-inch
- Type: Tubeless Self-Sealing Tires
- Tire Pressure: 42–48 psi
Suspension
- Front Suspension System: Front Twin-tube Hydraulic Shock Absorber
- Rear Suspension System: Rear Dual Hydraulic Shock Absorbers
Brakes
- Front Brake System: Front Disc Brake
- Rear Brake System: Rear Disc Brake
Water & Protection
- Body IP Rating: IPX6
- Battery Pack IP Rating: IPX7
Smart Features
- Stability Enhancement System: Yes
- Traction Control System: Yes
- Intelligent Riding Assist: Yes
- Segway AirLock Tech: Yes
- Apple Find My: Yes
- Navigation: Yes
- Incoming Call Notification: Yes
- Segway Mobility APP: Yes
Lights & Safety
- Front Light: 6 W
- Turn Indicator: Yes
- Rear Brake Light: Yes
- Certified Reflectors: Yes
Перевозка и доставка
Перевозка и доставка
В компании uae-scooters мы стремимся обеспечить бесперебойную и надежную доставку для наших ценных клиентов в ОАЭ и за рубежом. Пожалуйста, внимательно ознакомьтесь с нашей политикой доставки, чтобы понять методы доставки, сроки доставки, стоимость доставки и другие важные детали.
Способы доставки: Мы предлагаем следующие способы доставки:
- Стандартная доставка: Это наш стандартный способ доставки для всех заказов. Он доступен как для внутренних, так и для международных отправлений.
- Ускоренная доставка:Доступно только в Дубае, Шардже и Аджмане — доставка будет осуществлена в те же сроки. рабочий день.
Стоимость доставки: по территории ОАЭ
- Стандартная доставка: Бесплатно для всех заказов общая стоимость которых превышает 1000 дирхамов ОАЭ..
- Ускоренная доставка: 80 AED По заказу (Дубай-Шарджа-Аджман)
Сроки доставки:
Стандартная доставка по ОАЭ (во все города, кроме сельских районов):
- Заказы, оформленные до 16:00, будут доставлены на следующий рабочий день.
Для Ускоренная доставка в пределах Дубая - Шарджи - Аджмана Доставка будет осуществлена в тот же рабочий день.
Обработка и отслеживание заказов:
После оформления заказа, пожалуйста, учтите, что на его обработку и упаковку потребуется один рабочий день, за исключением государственных праздников. После подтверждения заказа вы получите электронное письмо с подтверждением. Когда ваш заказ будет готов к отправке, мы вышлем вам электронное письмо с подтверждением отправки, содержащее номер для отслеживания. Вы можете использовать этот номер для отслеживания хода доставки.
Международная доставка:
Мы также предлагаем международную доставку в некоторые страны. Сроки и стоимость доставки в конкретные страны указаны ниже:
КСА (Саудовская Аравия):
Стандартные тарифы на доставку:
-
350,00 дирхамов ОАЭ за коробку скутеров (0–50 кг) — применимо к Эр-Рияд, Даммам, Джидда, Медина, Мекка, Аль-Касим и Джубайль.
-
550,00 дирхамов ОАЭ за коробку скутеров (0–50 кг) — применимо к сельские города, включая Абху, Ноем и Турайф.
Ориентировочное время доставки:
-
1–3 рабочих дня — Доставка в Эр-Рияд, Даммам, Джидда, Медина, Мекка и Аль-Касим.
-
3–5 рабочих дней — Доставка в Джубайль, Абха, Ноем и Тураиф.
Дополнительные примечания:
Все доставки осуществляются через наших проверенных логистических партнеров, с возможностью отслеживания в режиме реального времени и доставкой до двери по всей территории Саудовской Аравии.
Собственный:
-
Срок поставки:
Ориентировочное время доставки зависит от местоположения клиента.Все направления: 2-10 рабочих дней.
- Стоимость доставки: 250,00 дирхамов ОАЭ за посылки весом от 0 до 50 кг, 350,00 дирхамов ОАЭ за посылку весом более 50 кг.
Египет:
- Срок доставки: 3-8 рабочих дней для товаров весом менее 2 кг, 7-14 рабочих дней для товаров весом более 2 кг.
- Стоимость доставки: 150 дирхамов ОАЭ за посылки весом 0-1 кг, 550 дирхамов ОАЭ за коробку скутеров.
Кувейт:
- Срок доставки: 10-20 дней наземным транспортом.
- Стоимость доставки: 150,00 дирхамов ОАЭ за посылки весом 0-5 кг, 350,00 дирхамов ОАЭ за посылку весом более 5 кг.
Бахрейн, Катар:
-
Срок поставки:
Ориентировочное время доставки зависит от местоположения клиента.Все направления: 2-18 рабочих дней
- Стоимость доставки: 250,00 дирхамов ОАЭ за посылку весом от 0 до 50 кг. 400,00 дирхамов ОАЭ за посылку весом более 50 кг.
Обратите внимание, что все сроки международной доставки являются приблизительными и зависят от таможенного оформления и других факторов, не зависящих от нас.
Если у вас возникнут какие-либо вопросы или потребуется дополнительная помощь по вопросам доставки, пожалуйста, не стесняйтесь обращаться в нашу службу поддержки клиентов. Мы всегда готовы помочь!
Время работы: с 9:00 до 19:30, с понедельника по субботу.
Мобильный телефон и WhatsApp: +971585639966
Эл. адрес: riding@uae-scooters.com
Гарантия
Гарантия
Warranty Policy
12-Month Warranty
All new products purchased from UAE-Scooters come with a 12-month limited warranty, unless otherwise stated on the product page.
The warranty covers eligible defects in materials or workmanship under normal use during the warranty period.
Warranty Start Date
The warranty period begins on the date of delivery or the date of collection, depending on how the order is received.
Customers should keep their invoice, order confirmation, or other proof of purchase for warranty verification.
What Is Covered by the Warranty?
The warranty covers defects in materials or workmanship that occur under normal and intended use during the warranty period.
If a fault is confirmed to be covered under warranty, UAE-Scooters will repair or replace the defective part or product, where appropriate, at no repair cost to the customer.
What Is Not Covered by the Warranty?
The warranty does not cover damage, faults, or wear caused by normal wear and tear, misuse, accidents, improper use, or external factors.
The following are specifically excluded from warranty coverage:
- Flat tyres or punctures
- Brake pads and other normal wear-and-tear parts
- Water damage
- Crash or accident damage
- Intentional damage
- Damage caused by pushing the product beyond its designed limits
- Burnt controllers, wiring, motors, or electrical components caused by excessive or continuous acceleration, overloading, or improper use
- Misuse or improper operation
- Lack of maintenance
- Improper storage
- Exceeding the stated rider or weight limit
- Damage caused by unauthorised repair or servicing
- Repairs carried out by third parties without prior approval from UAE-Scooters
- Attempts to repair the product at home where such repairs cause or contribute to the fault
- Attempts to flash, modify, reset, unlock, or alter the product's software or firmware
- Any modifications, upgrades, or alterations not recommended or approved by UAE-Scooters
- Damage resulting from the use of non-approved parts, accessories, chargers, batteries, or components
Unauthorised Modifications and Repairs
Any unauthorised modification, firmware alteration, repair, upgrade, or servicing by a third party may void the warranty if it causes or contributes to the reported fault.
Customers should contact UAE-Scooters before arranging any third-party repair or modification.
Return Shipping Costs for Warranty Service
For approved warranty claims, shipping responsibility is as follows:
- Within the first 30 days: UAE-Scooters will cover the reasonable return shipping cost for the warranty service.
- After 30 days: The customer is responsible for return shipping costs to UAE-Scooters.
Any delivery or collection arrangements must be confirmed with our customer service team before the product is sent.
Warranty Repairs and Replacements
For faults confirmed to be covered under warranty, the product or defective component will be repaired at no repair cost to the customer.
Where repair is not practical, UAE-Scooters may replace the defective component or product at its discretion.
For faults that are not covered by warranty, the customer will be responsible for any applicable repair, parts, labour, collection, and shipping costs.
A quotation may be provided before non-warranty repair work begins.
Warranty on Replacement Products or Parts
A replacement product or replacement part does not restart or extend the original warranty period.
Any replacement product or part will be covered only for the remaining period of the original warranty.
How to Make a Warranty Claim
To submit a warranty claim, please contact our customer service team by email:
Please include the following information:
- Your invoice, order number, or proof of purchase
- Your name and contact details
- Product model
- A clear description of the issue
- Photos showing the product and the fault
- Video evidence where necessary to demonstrate the issue
Once your claim is received, the UAE-Scooters support team may contact you for additional information, troubleshooting, photos, videos, serial numbers, or diagnostic details.
Warranty claims should be submitted by email rather than by telephone, as photos, videos, and written information are normally required in order to assess the claim properly and provide a faster resolution.
Inspection and Diagnosis
UAE-Scooters may require the product to be inspected before confirming whether the issue is covered under warranty.
If inspection shows that the fault is caused by misuse, accidental damage, water damage, unauthorised modification, improper maintenance, or another excluded condition, the claim may be treated as a non-warranty repair.
Any applicable repair or service charges will be communicated to the customer before chargeable work is carried out.
Customer Responsibilities
Customers are responsible for using, storing, charging, and maintaining the product according to the manufacturer's instructions.
Failure to follow the manufacturer's operating, maintenance, charging, storage, or safety instructions may affect warranty eligibility where such failure causes or contributes to the fault.
Proof of Purchase
A valid invoice, order confirmation, or other acceptable proof of purchase may be required before warranty service can be provided.
UAE-Scooters reserves the right to verify the purchase date and product serial number.
Important Disclaimer
This warranty is limited to defects in materials and workmanship under normal use.
It does not cover normal wear and tear, consumable items, accidental damage, misuse, water damage, overloading, unauthorised repair, firmware modification, or other excluded conditions listed above.
Nothing in this warranty policy is intended to limit any mandatory consumer rights that may apply under UAE law.
SEGWAY MAX G3 HIGHLIGHTS
Часто задаваемые вопросы
What is the maximum range of the Ninebot MAX G3?
How far can the Ninebot MAX G3 travel in different riding modes?
What riding modes does the Ninebot MAX G3 have?
What rider height is recommended for the Ninebot MAX G3?
How much does the Ninebot MAX G3 weigh?
How long does the Ninebot MAX G3 take to charge?
Does the Ninebot MAX G3 support fast or dual charging?
Is the battery of the Ninebot MAX G3 water resistant?
Does the Ninebot MAX G3 have suspension?
Is the Ninebot MAX G3 suitable for daily commuting?
Is the Ninebot MAX G3 suitable for longer rides?
Can I adjust the speed of the Ninebot MAX G3 through the Segway Mobility App?
Does the Ninebot MAX G3 support Apple Find My?
Does the Ninebot MAX G3 connect to the Segway Mobility App?
Does the Ninebot MAX G3 have turn indicators?
What age is the Ninebot MAX G3 suitable for?
Сравните с аналогичными
Order online and pick up in store, or bring your scooter for repair, spare parts, tire change or warranty assistance.